Advantages of Joining Our Team:
- Flexible gig that can be done from home
- No commuting hassles
- Ability to schedule your own hours
- Gain experience in different industries
- High pay rates

Job Description:
- Looking for friendly and attentive independent contractors to assist Driver Assistance Program customers with delivery of safety services
- Must be fluent in both Spanish and English
- Listen carefully and evaluate each caller's situation to provide appropriate solutions
- Handle calls that range from simple mapping and navigation to emergency situations
- Exhibit a caring and helpful demeanor, with strong customer service skills

Schedule:
- Flexible schedule opportunities
- Client hours of operation are open 24x7
- Contractors should be able to provide 20+ hours per week on this program

Compensation for Bilingual Contractors:
- Rate of $0.31 per customer interaction minute with a 48 minute minimum guarantee
- Equivalent of $14.88 - $18.60 per hour

Compensation for Contractors Handling English Only Interactions:
- Rate of $0.28 per customer interaction minute with a minimum of 45 minutes per available hour
- Equivalent of $12.60 - $16.80 per hour

Required Skills:
- Caring, sympathetic, and helpful demeanor
- Strong customer service skills, including active listening
- Ability to multitask and find answers while on the call
- Ability to react and respond decisively in emergency situations
- Ability to reassure, control, and diffuse emotional and difficult calls

Tech Requirements:
- Personal computer (no tablet)
- Broadband internet connection with at least 10 Mbps download and 3 Mbps upload speeds
- Wired internet connection (Cable, Fiber Optic, or DSL)
- Windows 10 or Windows 11 operating system
- Valid antivirus software installed and up to date
- Wired USB headset with microphone
- Smart phone, Android tablet, or iPad with willingness to install an authentication app

Additional Information:
- This is a contractual relationship and you will remain an independent contractor
- Working Solutions will not be responsible for withholding taxes on your earnings
- No claims against Working Solutions for vacation pay, sick leave, retirement benefits, etc.